| What Our Clients Say |
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"At least 80% of our employees are trained in a consistent manner and we can prove it—all in all, I am very pleased with our decision to engage Silverchair...” — Ted Heenan Director of Education Diversicare-Advocat, Inc. “The staff love doing their Silverchair in-services. They like the interaction and simplicity of the program. It is great to see how well they retain the information.” — Jen Prickett, RN Classic Residence by Hyatt “Silverchair makes it easy to track in-service compliance and education ours. Our staff is eager to participate in the learning process.” — Joan Gage, RN, BSN, CBIS Director of Clinical Education Northeast Center for Special Care, Lake Katrine, NY "In the past it was difficult to get our contingent staff to attend the "live" in-services. Now we allow them to do the online courses anywhere there is Internet access." — Diana Busch, RN, BSN Hoyt Nursing & Rehab Centre "Our In-service Educator is free from the teaching and documentation piece of mandatories, allowing her to meet other challenges. Staff at every level is happy with Silverchair." — Jeanine M. Reilly, RN-BC, LNHA Executive Director Broadway House for Continuing Care "A Surveyor was at one of our facilities and, as usual, was questioning our CNAs about Resident Rights. She asked them a variety of questions and wherever she stopped a CNA and asked these questions, they were all able to answer her correctly...she commented to the DON and Administrator of what a great job the staff had done in answering her questions on Resident Rights. What the Surveyor didn’t know was that all the CNAs had just finished the Silverchair Course on “Resident Rights” and it had taught or refreshed that information for them." — Sandra Mitchey Clinical Software Manager Heritage Enterprises “We have been using Silverchair for the last 20 months. The system is very user friendly and tracking employee compliance with assignment completion is a breeze. Silverchair has one of the best customer service departments I have ever had the pleasure to call. The Silverchair system has been a valuable tool for us and pays for itself—I highly recommend the Silverchair system. I love it!” — Lou Ann W. Robinson, RN, BSN Quality Management Director Triad Medical Services “…they like the interaction and simplicity of the program.” — Director of Nursing “It is great to see how they retain the information.” — Director of Staff Development “You guys really walk the walk!” — Facility Owner “The staff love doing their Silverchair in-services…” — Director of Housekeeping “They have built up self-esteem by gaining new skills.” — Administrator “I’ve been waiting for this program for years. Your reporting, user experience and authoring tool does away with the competition.” — Staff Developer “I can’t believe how good this is.” — CNA “…it is easier to focus on the information being presented.” — Director of Human Resources “The program is great and it has been a great benefit to our employees.” — DON “This is an awesome program – there is so much I can do with it.” — Administrator |