1. Intro  |  2: Courses  |  3: Learning Management System  |  4: Ease of Use

Designed for the Senior Care Worker and Work Environment

Silverchair Learning Systems focuses exclusively on the training and education of people employed in Senior Care organizations. Our team has a unique combination of Senior Care knowledge (allowing us to understand client needs and capabilities) and software expertise (allowing us to deliver easy to use products) to deliver the right product for Senior Care professionals.

The system works for Senior Care because:

• We make it easy to use for first time computer users—Users won't have to scroll through a course on a page or have to read at a 12th grade level. Audio voiceovers read the text for the literacy challenged. All courses are bilingual in English and Spanish.
• We make it easy to get started—We help our clients get up and running fast with the support of a dedicated account team and toll free sales and service numbers.
• We make it easy to buy—Our system includes simple contract terms and an all-inclusive price. There is never a charge for turnover, authoring courses, or client support.

Silverchair bundles its service as a combination of:

Core Regulatory Curriculum: Silverchair courses provide a complete curriculum of in-service and regulatory courses. All courses are available in English and Spanish. Updates, expansions (new courses covering new topics) are provided as needed and are included. Additional curricula (from SLS and its content partners) are also available for purchase.

Learning Management System: The Silverchair Learning Management System is built to be an extremely easy to use application targeted to the needs of Senior Care users. It is a hosted software application delivered in an Application Service Provider (ASP) model.

Service Delivery: We implement proactive client service to ensure client success. SLS understands that deploying technology in a Senior Care environment can be challenging. As a result, our Service Delivery process focuses on getting clients started and leads them to success. As clients are up and running, Service Delivery focuses on the ongoing relationship, working to continuously improve the performance of the training programs.