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Our Definition of Success |
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The Challenge You Face
Every client Silverchair works with has essentially the same problem:
Their training process, however well-intentioned, is broken.
How do they know it’s broken?
- Training is full of bulky binders that make tracking compliance and overall record keeping nearly impossible.
- It’s expensive to pay for overtime for second and third shift employees to attend sessions.
- It takes too much time and effort to keep training materials up to date.
- Training is inconsistent – you can’t guarantee that employees have learned correct techniques, regulations, and protocols for your organization.
- Traditional classroom sessions drain time from everyone—from the instructor to the employees—and getting employees to attend is like herding cats.
Silverchair’s mission is to eliminate these traditional training headaches and make training easy, fun, and effective.
How We Define Success
The idea of “success” in eLearning is simple:
Your employees need to be able to demonstrate competency in key areas that your organization (and regulatory agencies) mandate.
You need to be able to track employee’s training compliance and demonstrate that your training system is working.
Silverchair has helped hundreds of thousands of users achieve this definition of success. We’ve empowered senior care organizations to streamline their training, improve their compliance record keeping, and prove that this new system works.
Here are some facts about Silverchair’s success in launching new clients:
- 3500: Number of buildings successfully launched since 2005.
- 246,000: Number of users ACTIVELY using Silverchair.
- 48: Number of states with Silverchair clients.
- 2.5 million: Number of courses that will be completed in calendar year 2008.
- 503,000: Number of CE-accredited courses completed in the first 6 months of 2008 with Silverchair.
- 88%: Percentage of new Silverchair clients that start in under 60 days.
- 7: Shortest number of days required to start a new building.
- 15-20: Typical hours required by a project coordinator during start-up.
- 15: Minutes required to teach a first time computer user to take courses with Silverchair.
- 60-90: Minutes required to teach a manager or staff development coordinator to use the administrative functions of Silverchair.
- 90%: Percentage of all clients that renew with Silverchair.
- 30%: Percentage of Silverchair clients consistently maintaining 90%+ training compliance at any point in time.
- 50%: Percentage of Silverchair clients consistently maintaining 75%+ training compliance at any point in time.
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