| Testimonials and Portal Feedback |
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"I know I am going to love having this access; it is so convenient to send a note to the staff.” — Richmond, VA “The Family Portal is a great idea, thanks for making this available to our family!” — Montgomery, Alabama “Thank you so much for this website. Being at a long distance it will help me in knowing what is going on and to some extent plan my trips to Pennsylvania.” — Pittsburgh, Pennsylvania “Thank you for all the care and love that the staff gave to my Dad. You truly helped to make Dad's last days as comfortable as they could be. Thanks again for all your help and care. I will miss each of you. I came to Richmond yesterday and all day I felt I needed to come by and see Dad but . . . We will see him again with Mom one day! Thanks again. Until we meet again.” — Richmond, Virginia “Thank you for all that you do for mom and for our family. We especially enjoyed the Thanksgiving gathering so we could meet other families and see the residents in a new light. The staff was also incredibly gracious after having worked a long day themselves.” — Charlotte, North Carolina “I would like to take this opportunity to thank each and everyone for the care given to Dad during his time with you. I can say that he loved each and everyone and liked living there. It is a comfort to know that a loved one is taken care of with the compassion, love and dedication that the staff showed. May God bless each and every one.” — Raleigh, North Carolina “Thank you for your recent response to my questions about Mom. She has been sick during the past 2 weeks. She seems to be better now. Also, thanks for checking on her today and letting me talk to her on the phone. I appreciate that you are making sure her hearing aids are in place and that they are actually working. Mom withdraws and stops interacting socially when she can't hear! Now she remains active and involved with others.” — Cuyahoga, Ohio “I would like to thank everyone I met yesterday for the care and love you have shown my uncle. My visit was wonderful and I left feeling that this is the safest and best place for him to be. Thank you so much and we will see each other again soon I hope.” — Jacksonville, Florida |
